ExFed InvestigationsLicensed Private Investigator

Legal

Privacy Policy

Last Updated: June 25, 2026

ExFed Investigations respects the privacy and confidentiality of individuals who visit our website, request consultations, communicate with us, or engage our investigative services.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information through exfedpi.com, our contact forms, and related communications.

By using this website or submitting information to ExFed Investigations, you agree to this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to information collected through this website, contact forms, emails, phone calls, text messages, consultations, and related business communications.

If you become a client, additional confidentiality, privacy, recordkeeping, and information-handling terms may be included in a separate engagement agreement.

Because private investigation work may involve sensitive information, we encourage you not to submit highly sensitive documents, Social Security numbers, financial account numbers, medical information, passwords, or restricted records through a general website form unless specifically instructed to do so through an appropriate secure channel.

2. Information We Collect

Information You Provide

When you contact us, request a consultation, or communicate with us, we may collect:

  • Name;
  • Email address;
  • Phone number;
  • Type of investigation requested;
  • Brief description of your case;
  • Communications, messages, and consultation notes;
  • Documents, records, photographs, or other materials you choose to provide;
  • Billing or payment-related information, if applicable;
  • Any other information you voluntarily submit.

Investigation-Related Information

When legally authorized and necessary for an engagement, we may collect or receive investigation-related information such as:

  • Names, aliases, dates of birth, addresses, contact information, or identifiers;
  • Public records, court records, business records, property records, vehicle records, and other lawful records;
  • Social media, open-source intelligence, and publicly available information;
  • Witness, subject, or third-party information;
  • Surveillance notes, photographs, video, observations, and location-related details;
  • Asset, business, litigation, or background-related information;
  • Information provided by clients, attorneys, witnesses, vendors, databases, or other lawful sources.

The exact information collected depends on the scope of the engagement and applicable law.

Automatically Collected Website Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Pages viewed;
  • Referring website;
  • Date and time of visit;
  • General usage and performance data;
  • Cookies or similar tracking technologies.

This information helps us maintain website functionality, security, and performance.

3. How We Use Information

We may use information for the following purposes:

  • Responding to inquiries and consultation requests;
  • Evaluating whether we can accept a matter;
  • Confirming lawful purpose, authorization, and conflict concerns;
  • Communicating with clients, potential clients, attorneys, witnesses, vendors, and authorized parties;
  • Performing private investigation services;
  • Preparing reports, findings, summaries, invoices, or case materials;
  • Managing billing, payments, accounting, and business records;
  • Improving website performance and security;
  • Protecting against fraud, misuse, threats, or unlawful activity;
  • Complying with legal, regulatory, licensing, insurance, or professional obligations;
  • Enforcing agreements and protecting legal rights.

4. Confidentiality of Case Information

ExFed Investigations treats inquiries, consultations, and case information with discretion and confidentiality.

However, information may be disclosed when necessary or appropriate to:

  • Perform requested investigative services;
  • Communicate with authorized parties;
  • Work with attorneys, investigators, consultants, vendors, databases, records providers, or other service providers;
  • Comply with subpoenas, court orders, legal process, licensing requirements, or applicable law;
  • Protect the safety, rights, property, or legal interests of ExFed Investigations, its clients, or others;
  • Respond to credible threats, suspected criminal activity, or imminent harm when legally required or appropriate.

5. How We Share Information

We do not sell client case information.

We may share information with:

  • The client or authorized representatives;
  • Attorneys, courts, expert witnesses, or litigation-related parties when authorized or legally appropriate;
  • Service providers that help us operate the website, email, hosting, cloud storage, forms, records management, payment processing, or business systems;
  • Investigators, consultants, contractors, or specialists assisting with an engagement;
  • Public records providers, databases, or lawful information sources;
  • Law enforcement, government agencies, courts, regulators, or licensing authorities when required or appropriate;
  • Insurers, accountants, legal counsel, or professional advisors;
  • Successors in the event of a merger, sale, restructuring, or transfer of business assets.

We seek to limit disclosures to what is reasonably necessary for the purpose.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to support basic functionality, security, performance, analytics, and user experience.

You can usually adjust your browser settings to block or delete cookies. Some parts of the website may not function properly if cookies are disabled.

7. Email, Phone, and Text Communications

If you provide your email address or phone number, we may contact you about your inquiry, consultation, case, billing, scheduling, or related business matters.

We do not use sensitive case details for marketing. If we ever send marketing emails, you may opt out by following the instructions in the message or contacting us directly.

Do not send highly sensitive information by ordinary email or text unless you understand and accept the risks of that communication method.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information and case information from unauthorized access, disclosure, alteration, or destruction.

However, no website, email system, database, or transmission method is completely secure. We cannot guarantee absolute security.

If you believe information you sent to us has been compromised, please contact us immediately.

9. Data Retention

We retain information for as long as reasonably necessary to:

  • Respond to inquiries;
  • Evaluate potential engagements;
  • Perform investigative services;
  • Maintain business, legal, accounting, insurance, and licensing records;
  • Resolve disputes;
  • Enforce agreements;
  • Comply with applicable laws and professional obligations.

When information is no longer needed, we may delete, destroy, anonymize, or archive it in accordance with applicable law and business needs.

10. Your Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or limitation on certain personal information.

To make a privacy request, contact us using the information below.

We may need to verify your identity before responding. We may also decline or limit requests when necessary to comply with legal obligations, protect confidentiality, preserve investigative integrity, maintain professional records, protect legal rights, or complete services requested by a client.

11. Information About Third Parties

Private investigation work may involve information about individuals who are not the client, such as witnesses, subjects, family members, business associates, or parties to legal matters.

ExFed Investigations collects and uses such information only as permitted by law, authorized by the client, or reasonably necessary for the investigative engagement.

12. Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

If you believe a child has submitted information through the website, please contact us so we can review and address the matter.

13. Third-Party Websites

This website may link to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

You should review the privacy policies of any third-party websites you visit.

14. Out-of-State and International Users

ExFed Investigations is based in the United States. If you access the website from outside the United States, you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date.

Material changes will apply going forward unless otherwise stated or required by law.

16. Contact

Questions or requests regarding this Privacy Policy may be directed to:

ExFed Investigations Email: [email protected]