Terms of Use

ExFed Investigations provides private investigation services, including investigations and surveillance, background checks, missing persons investigations, asset searches, litigation support, and related investigative services.

Information on this website is provided for general informational purposes only. Specific investigative services, fees, timelines, deliverables, and obligations are governed by a separate written engagement agreement between ExFed Investigations and the client.

Submitting a contact form, calling, emailing, or requesting a consultation does not automatically create a client relationship.

A formal client relationship begins only after ExFed Investigations agrees to accept the matter and both parties complete any required written engagement agreement, authorization, payment arrangement, and compliance review.

ExFed Investigations may decline any inquiry or engagement for any lawful reason, including conflicts of interest, unlawful purpose, lack of required authorization, safety concerns, or matters outside the firm's scope.

Initial consultations may be offered free of charge and without obligation. During a consultation, ExFed Investigations may review the general nature of the matter, determine whether the request appears lawful and appropriate, and discuss potential next steps.

ExFed Investigations does not guarantee that it will accept your case after a consultation.

You agree to use this website and any investigative services only for lawful purposes.

You may not request, direct, or use ExFed Investigations' services for:

Some background investigation services may be subject to federal, state, or local laws, including the Fair Credit Reporting Act, employment laws, privacy laws, and other regulations.

You may not use any information, report, or investigation result from ExFed Investigations to make employment, tenant screening, credit, insurance, licensing, or other eligibility decisions unless that use has been specifically reviewed, approved in writing, and conducted in compliance with all applicable laws.

ExFed Investigations may require signed authorizations, certifications, releases, or other documentation before performing certain background checks or records searches.

ExFed Investigations uses professional investigative methods and good-faith efforts, but no specific result is guaranteed.

Investigative work may be affected by incomplete information, unavailable records, privacy restrictions, legal limits, witness cooperation, database limitations, safety concerns, weather, geography, subject behavior, and other factors beyond ExFed Investigations' control.

Statements such as "results-driven" or similar language describe the firm's approach and do not guarantee a specific outcome.

You agree to provide accurate, complete, and lawful information when submitting an inquiry or engaging ExFed Investigations.

You are responsible for:

ExFed Investigations treats inquiries and case information with discretion and confidentiality. However, confidentiality is not absolute.

Information may be disclosed when necessary or appropriate to:

ExFed Investigations is not a law firm and does not provide legal advice.

Investigative findings may be used to support legal matters, but you should consult a licensed attorney for legal advice, legal strategy, court filings, admissibility questions, or interpretation of laws and legal rights.

This website is not intended for emergency use.

If there is an immediate threat to life, safety, property, or public security, call 911 or contact local law enforcement immediately.

ExFed Investigations is a private investigation firm and does not replace law enforcement, emergency responders, courts, or government agencies.

Fees, retainers, hourly rates, flat fees, expenses, cancellation terms, and payment obligations will be set forth in a separate written agreement or invoice.

Unless otherwise stated in writing, clients are responsible for approved expenses, third-party costs, travel, database fees, records fees, court fees, and other investigation-related charges.

Refunds, if any, are governed by the applicable engagement agreement.

All text, design, graphics, logos, images, layouts, and other content on this website are owned by or licensed to ExFed Investigations and are protected by applicable intellectual property laws.

You may view and print website content for personal, non-commercial use only. You may not copy, reproduce, modify, distribute, sell, scrape, or exploit website content without prior written permission.

You agree not to:

This website may contain links to third-party websites or use third-party tools, hosting providers, forms, analytics, email systems, or payment processors.

ExFed Investigations is not responsible for the content, privacy practices, security, or terms of third-party websites or services.

This website is provided on an "as is" and "as available" basis.

ExFed Investigations makes no warranties or representations that the website will be uninterrupted, error free, secure, current, complete, or free from harmful components.

To the fullest extent permitted by law, ExFed Investigations disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, ExFed Investigations, its owners, employees, contractors, agents, and affiliates will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to your use of the website, reliance on website content, submission of information, or inability to access the website.

Nothing in these Terms limits liability that cannot legally be limited.

You agree to defend, indemnify, and hold harmless ExFed Investigations, its owners, employees, contractors, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses arising out of or related to:

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Any dispute arising from these Terms or use of the website shall be brought in the state or federal courts located in Ohio, unless otherwise required by law.

ExFed Investigations may update these Terms from time to time. The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted means you accept the updated Terms.